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Excellence in Service and Patient Care
As a practice, we are true believers that preventative care and education are the keys to optimal dental health. We strive to provide “dental health care” vs. “disease care”. That’s why we focus on thorough exams – checking the overall health of your teeth and gums, performing oral cancer exams, and taking x-rays when necessary. We also know that routine cleanings, flossing, sealants, and fluoride are all helpful in preventing dental disease. Not only are we focused on the beauty of your smile, we’re also concerned about your health. A review of your medical history can help us stay informed of your overall health, any new medications, and any illnesses that may impact your dental health. Training & Expertise As your dental health professionals, we want you to be confident knowing that we are a team of highly trained and skilled clinicians. We pride ourselves in providing the care you need to keep your smile healthy. To give you the best possible service and results, we are committed to continual education and learning. We frequently attend dental lectures, meetings, and dental conventions to stay informed of new techniques, the latest products, and the newest equipment that a modern dental office can utilize to provide state-of-the-art dental care. Also, being members of various professional dental associations helps us to stay abreast of the changes and recommendations for our profession. A Positive Experience To make everyone's visit as comfortable as possible, we provide stereo headsets; just bring your favorite CD or DVD movie, or choose from our extensive list. In addition, we also offer scented candles, a warm blanket and neck pillow. We have spent the last 35 years building a foundation of trust by treating our patients as special individuals. We understand that some patients may feel nervous and uneasy about their dental visits. We strive to allay these fears and strive to provide every patient with a relaxing and positive experience. Our entire team is dedicated to providing you with the excellent, personalized care and service that you deserve. Financial Investment We appreciate the emotional and financial investment needed to start a new relationship with a healthcare provider, let alone proceed with comprehensive dentistry and smile makeovers. We strive to work together with you every step of the way to ensure that your experience is a great one from start to finish. During your consultation, Dr. Loev and one of his highly trained dental assistants will review your concerns, goals and clinical needs and develop a comprehensive treatment outline. Prior to proceeding with any treatment you will be provided with a written copy of this proposal that outlines each treatment and your associated investment in addition to alternate treatment options for your convenience. We accept Cash, ATM, Checks, Visa, MasterCard, American Express and Discover Card. As a convenience for our patients we have a number treatment plan options available. These are convenient, no down payment plans, that offer a variety of different option for every budget and every treatment cost. From extended plans with low monthly payments to low interest credit card type plans to interest free options ranging from months to a year. Offering these plans allows us to make the smile you've always wanted more affordable. Click on the links below to find out more about these programs and if you desire apply securely online. In addition,we are always available to assist you in any way that we can so please don't hesitate to ask.
Patient Services As a service to our existing patients we are now able to offer secure
mail correspondence and online account access. Our team or “extended family” as we like to think of ourselves is made up
of individuals who are not only dedicated to each other but also to our patients.
Together we strive to give our patients the best professional and administrative
service possible. In addition to Dr. Loev himself, our team is currently comprised of 6 individuals. Dr. Chen joined our team last year and we couldn't be happier.
Based on the feedback that we have received so far from patients they feel
the same way. Her gentle touch coupled with warm smile are quickly building
her a following. Cindy is the newest member of our team. Her fresh face,
sweet disposition and positive “can do” attitude make her a delight
to be around. Melissa is our office manager and has been with us for over
15 years. She is responsible for a lot of the behind the scenes business activity
and training
at the office. Elizabeth is in our opinion one of the best dental assistant’s
around. We have been fortunate to have her as part of our team for over 15
years. She
is always eager to learn new techniques, and perfect those she already knows. Tessie has now been with us for almost 4 years. Her bright
smile and dedication to all of our patients stands out. Dr. Heinic, is loved by all! His caring personality, and
unique personal touch coupled with incredible clinical skills and attention
to
detail make him
a patient
favorite. We thank you for giving us the opportunity to earn your trust
and loyalty. (Starting at upper left: Melissa, Dr.
Heinic, Dr. Loev, Amanda, Annette, Tessie and Elizabeth, Dr. Lowe not
present for photo) |
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